isolved HCM vs. BambooHR

Why choose isolved over BambooHR? 

Managing payroll, HR, and human capital for small businesses is uniquely complex, especially as you grow. Two stand-out Human Capital Management (HCM) software providers streamline it all at scale: isolved HCM by PNI•HCM and Bamboo HR.
 
Need to decide which is right for you? These details can help.

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98%

Implementation Satisfaction

94%

Client Retention

67

Net Promoter Score

Let's Start with the Commonalities Between isolved HCM & BambooHR

Both platforms offer comprehensive solutions that cover the following areas:

Now, let's dig into why isolved should be your chosen payroll and HR platform.

24-25 Sapient Insights Survey - User Experience Rankings for Mid-Market

For starters, isolved ranks top of the list* when it comes to user experience and satisfaction.

Our platform provides a trustworthy solution to streamline HR and payroll processes. With our efficient system, you can effectively manage employees and ensure compliance with Federal and State laws, lightening the load on your team.

Take a Look at How We Compare

Compensation, Benefits & Compliance

When comparing isolved by PNI•HCM to Bamboo HR across vital metrics, PNI comes out on top with a white-glove integration and a fully scalable, enterprise-grade payroll experience.

isolved's consistent outperformance across payroll functionalities, including but not limited to payroll entry, wage garnishment, direct deposit, check/W-2 printing, tax calculation, pre-tax deductions, check/W-2 delivery, and tax filing, solidifies its position as the preferred choice in comprehensive payroll management. 

Compensation, Benefits & Compliance
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Payroll Software
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Managed Payroll Services
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Benefits Administration
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Compensation Management
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Retirement Solutions
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Giving & Volunteering
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HR•Advisor
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Train Assist
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Core HR & Talent
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HRIS
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Talent Acquisition
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Onboarding & Offboarding
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Performance Management
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Engagement Management
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Learning Management
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Core Talent & HR

According to our user reviews, notable strengths include top-quality support, impressive performance reliability, and efficient handling of approval processes.

While their recent NPS surveys indicate isolved by PNI•HCM as a clear winner in client satisfaction. Read on to see how we compare payroll features and user experience. 

Workforce Operations & Technology

isolved by PNI•HCM's user-centric approach makes it the clear choice over BambooHR.

 PNI•HCM stands out with its fully integrated payroll, advanced workforce management capabilities, and customizable reporting tools—areas where BambooHR either relies on third-party integrations or lacks enterprise-grade functionality. With PNI•HCM, you don’t just get software; you get a strategic partner that tailors solutions to your business, offers white-glove implementation, and provides ongoing support from real HR and payroll experts.

For companies ready to scale with confidence and control, PNI•HCM is the smarter, more complete choice.

Want to find out more? Book a demo now. 

Workforce Operations & Technology
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Time & Labor Management
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Workforce Management
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Expense Management
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Reporting & Analytics
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iOS & Android Mobile Apps
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Where isolved by PNI•HCM Comes Out On Top

What is a Net Promoter Score (NPS)? 

A net promoter score (NPS) is the most trusted customer experience metric used to gauge customer loyalty, satisfaction, and enthusiasm with a company.

An NPS score measures customer loyalty by looking at their likelihood of recommending a given business. An NPS score is measured with a single survey question:

”On a scale from 1 to 10, how likely are you to recommend this product/company to a friend or colleague?”

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The scale goes from -100 to 100. Generally speaking, scores above 0 are good, while scores above 60 are considered very good. Companies with an NPS above 70 are regarded as exceptional, with a strong reputation and high customer loyalty. 

How is an NPS Calculated?

Place each survey score into one of these areas:

0 - 6 Detractors: Unhappy customers who might damage our brand through negative word-of-mouth.
7 - 8 Passives: Satisfied but unenthusiastic customers who are vulnerable to competitive offerings.
9 - 10 Promoters: Loyal enthusiasts who will keep buying and refer others.

Tally each survey, calculate the % of Promoters and the % of Detractors, and subtract the Detractor percentage from the Promoter percentage to find your NPS score.

Ready to learn more?

*Find all of these statistics in our G2 User Satisfaction Fall 2023 Report.