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isolved HCM vs. Paycom

Why choose isolved over Paycom?

When it comes to managing your human capital effectively, the HCM (Human Capital Management) software market is pretty competitive. Among the top contenders, you'll find isolved People Cloud and Paycom, both renowned for their excellence in streamlining HR processes.

But which do you choose? Let us break it down for you below.

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98%

Implementation Satisfaction

94%

Client Retention

67

Net Promoter Score

Let's Start with the Commonalities Between isolved HCM & Paycom

Both platforms offer comprehensive solutions that cover the following areas:

isolved People Cloud

Payroll Services

Payroll Services
HR Advisor

HR Data Management

HR Data Management
Time & Labor Management

Time & Attendance

Time & Attendance
HR & Benefits

Benefits Administration

Benefits Administration
Attract & Hire

Recruiting & Onboarding

Recruiting & Onboarding
Dashboards & Reporting

Analytics & Reporting

Analytics & Reporting

Now, let's dig into why isolved should be your chosen payroll and HR platform.

24-25 Sapient Insights Survey - User Experience Rankings for Mid-Market

For starters, isolved ranks top of the list* when it comes to user experience and satisfaction.

Trust our platform to effortlessly streamline your HR and payroll operations. Our efficient solution empowers you to effortlessly manage employees, ensuring compliance with Federal and State laws. Lighten the load on your team and focus on growing your business.

Take a Look at How We Compare

Compensation, Benefits & Compliance

When comparing isolved by PNI•HCM to Paycom across vital metrics, PNI takes the lead with solutions above and beyond payroll, to better support your people operations.

isolved's payroll features surpass expectations in essential functionalities, including but not limited to: payroll entry, wage garnishment, direct deposit, check/W-2 printing, tax calculation, pre-tax deductions, check/W-2 delivery, and tax filing. Experience a superior payroll management journey. 

Compensation, Benefits & Compliance
isolved by PNI•HCM
Paycom
Payroll Software
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Managed Payroll Services
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Benefits Administration
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Compensation Management
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Retirement Solutions
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Giving & Volunteering
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HR•Advisor
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Train Assist
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Core HR & Talent
isolved by PNI•HCM
Paycom
HRIS
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Talent Acquisition
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Onboarding & Offboarding
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Performance Management
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Engagement Management
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Learning Management
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Core Talent & HR

According to our user reviews, notable strengths include top-quality support, impressive performance reliability, and efficient handling of approval processes.

While the Sapient Insights 2024-2025 report sees isolved outperforming Paycom in Vendor Satisfaction and User Experience.

Read on to see how we compare workforce operations and management features.

Workforce Operations & Technology

Though similar in capabilities, isolved by PNI•HCM's user-centric approach and a-la-carte pricing makes it the clear choice over Paycom.

Elevate your payroll and HR with an intuitive solution that exceeds your expectations across strategic direction, scalability, web portal satisfaction, API and integration capabilities, core HR integration, and accounting integration. 

Want to find out more? Book a demo now. 

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Workforce Operations & Technology
isolved by PNI•HCM
Paycom
Time & Labor Management
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Workforce Management
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Expense Management
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Reporting & Analytics
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iOS & Android Mobile Apps
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Where isolved by PNI•HCM Comes Out On Top

Ease of Use

Ease of use

Ease of use
Implementation

Integrations

Integrations
A La Carte Pricing

A-la-Carte Pricing

A-la-Carte Pricing
Client Support

Customer Support

Customer Support

What is a Net Promoter Score (NPS)? 

A net promoter score (NPS) is the most trusted customer experience metric used to gauge customer loyalty, satisfaction, and enthusiasm with a company.

An NPS score measures customer loyalty by looking at their likelihood of recommending a given business. An NPS score is measured with a single survey question:

”On a scale from 1 to 10, how likely are you to recommend this product/company to a friend or colleague?”

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The scale goes from -100 to 100. Generally speaking, scores above 0 are good, while scores above 60 are considered very good. Companies with an NPS above 70 are regarded as exceptional, with a strong reputation and high customer loyalty. 

How is an NPS Calculated?

Place each survey score into one of these areas:

 0 - 6 Detractors: Unhappy customers who might damage our brand through negative word-of-mouth.
7 - 8 Passives: Satisfied but unenthusiastic customers who are vulnerable to competitive offerings.
9 - 10 Promoters: Loyal enthusiasts who will keep buying and refer others.

Tally each survey, calculate the % of Promoters and the % of Detractors, and subtract the Detractor percentage from the Promoter percentage to find your NPS score.

How is an NPS Calculated?

Ready to learn more?

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*Find all of these statistics in our G2 User Satisfaction Fall 2023 Report, online at comparably.com, and in the 2024-2025 Sapient Insights Report.