Our HCM Implementation Service & Process

I. Preparing to Implement the isolved HCM Platform

A. Identifying Your Needs & Requirements
B. Analyzing Your Current Systems & Processes
C. Researching Potential Implementation Solutions
D. Creating a Plan of Action

II. Implementing the isolved HCM System

A. Setting Up New Technologies & Integrations
B. Training Employees on the New System
C. Establishing Accountability Across the Organization
D. Monitoring Data & Tracking Progress Toward Goals
E. Customizing System Settings as Needed
F. Finalizing Reports, Dashboards & Analytics

III. Sustaining an Effective isolved HCM Solution

A. Regularly Updating Data to Ensure Accuracy
B. Maintaining Internal Policies in Alignment with Applicable Laws & Regulations
C. Evaluating Performance & Making Adjustments as Necessary
D. Encouraging ongoing Feedback from Employees for Continuous Improvement

"The Big Fish Restaurant Group was founded in 1997 and has grown to 18 unique restaurant concepts today. Our unmatched hospitality and delicious food have created a following of loyal guests both local to Delaware and visiting. We currently employ over 700 team members. Throughout our growth, Payroll Network [PNI•HCM] has supported us with outstanding payroll and human resources software and services, as well as superior client support."

Holly M.

VP of Operations, Hospitality Industry

“Several months ago, VFC made the move to Dealer People Cloud [PNI•HCM]. Their onboarding process was simple and smooth. Their support through that process and continued support have been outstanding. The DPC system is very easy to use. We highly recommend DPC for any organization and definitely for auto dealerships because of their commitment to the industry and industry knowledge.”

Martin S.

President, Automotive Industry

“I love isolved, and I love all the customer service reps at Payroll Network [PNI•HCM]. I have never experienced such exemplary customer service. The staff at Payroll Network, whether they are from Sales, Marketing, or general Customer Service, are top-notch. I have never encountered one customer service rep that didn’t make me feel like I was their number one priority. We all could take a lesson from you!”

Dana J.

Automotive Industry

“After having processed payroll in-house, I decided to outsource the payroll processing function so that I could focus my efforts on more strategic issues for my company. We chose Payroll Network [PNI•HCM] and have never had any problems. The Payroll Network support team is excellent.”

Martha D.

Agriculture Industry

“You always solve my problem with just one call.”

Lexi S.

Finance Specialist, Private Education Industry

"We have been a Payroll Network [PNI•HCM] client for more than a decade. We are very pleased with the team and technology."

George C.

President, Automotive Industry

"Payroll Network [PNI•HCM] is our payroll service of choice when it comes to helping our clients find a reliable and professional payroll service provider. We use Payroll Network for our firm’s payroll service and have for years."

Vince C.

CPA, Finance Industry

“In an environment where so many service-based businesses no longer understand customer service, you are a shining star. Imagine a company who actually cares if we are happy! What an awesome group you have, and trust me, ask anyone who knows me. I can be one tough cookie.”

Patricia B.

CPA, Financial Industry

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Frequently Asked Questions

What is PNI•HCM’s approach to HCM implementation?

PNI•HCM follows a 3-phase implementation process ensuring a correctly configured isolved platform. The phases include preparation, physical implementation, and sustained performance updates and enhancements.

How does PNI•HCM tailor the implementation to a specific organization's needs?

PNI begins by identifying your specific requirements, analyzing current systems, and creating a customized action plan. We understand that each company we partner with is unique - we ensure all requirements are noted during our preparation phase of implementation.

What training support is provided during implementation?

Unlimited, complimentary isolved training sessions are provided, ensuring administrators are comfortable using their data on the platform.

How does PNI•HCM ensure the security and reliability of the implementation process?

Extensive internal testing is conducted to verify the system's seamless functioning.

Can PNI handle integrations with existing technologies during implementation?

Yes, we can integrate with existing technologies - disclosing these integrations or existing technologies during the sales process, as well as during the preparation phase helps us create a smooth implementation.

What kind of ongoing support is offered post-implementation?

PNI offers continued support, including regular data updates for accuracy and maintaining policies in line with laws and regulations.

How does PNI involve the organization’s team in the implementation process?

We encourage accountability across the organization and welcome ongoing feedback for continuous improvement.

Are there any client testimonials available regarding PNI’s implementation process?

Yes, we will happily provide client testimonials that attest to our quality of service and customer satisfaction.

Does the HCM implementation include customizing system settings and reports?

Customization of system settings, reports, dashboards, and analytics is included in the process.

What measures are taken to ensure a smooth transition to the new HCM system?

We closely monitor data and track progress toward goals, making adjustments as necessary for a smooth transition.

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Led by Our Experienced, Award-Winning HCM Implementation Team

A Look at Our Proven HCM Implementation Process

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Unlimited, Complimentary isolved Training

Custom isolved HCM Integration Service