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isolved HCM vs. ADP Workforce Now

Why Opt for isolved Instead of ADP?

When it comes to payroll, HR, and Human Capital Management (HCM) software, the market is brimming with options. But, there are two contenders that rise above the rest: isolved HCM and ADP Workforce Now.

This comparison is probably what brought you here, and we're delighted to lend a helping hand as you make your decision.

Why Opt for isolved Instead of ADP?

* Read more on Net Promoter Scores below.

98%

Implementation Satisfaction

94%

Client Retention

75

Net Promoter Score

Let's Start with What isolved HCM & ADP Workforce Now Have in Common

Both platforms offer comprehensive solutions that cover the following areas:

isolved People Cloud

Payroll Services

Payroll Services
HR Advisor

HR Data Management

HR Data Management
Time & Labor Management

Time & Attendance

Time & Attendance
HR & Benefits

Benefits Administration

Benefits Administration
Attract & Hire

Recruiting & Onboarding

Recruiting & Onboarding
Dashboards & Reporting

Analytics & Reporting

Analytics & Reporting

Now, let's dig into why isolved should be your chosen payroll and HR platform.

24-25 Sapient Insights Survey - User Experience Rankings for Mid-Market

isolved is a favorite among HR professionals* nationwide because of its smooth user experience. 

Leaders like you are consistently satisfied with the way isolved automates and simplifies tasks from managing employee performance to federal and state compliance, and - of course - payroll. 

Take a Look at How We Compare

Compensation, Benefits & Compliance

When comparing isolved by PNI•HCM to ADP Workforce Now across vital metrics, PNI comes out on top with solutions above and beyond payroll, to better support your people operations.

isolved's consistent outperformance across payroll functionalities, including but not limited to payroll entry, wage garnishment, direct deposit, check/W-2 printing, tax calculation, pre-tax deductions, check/W-2 delivery, and tax filing, solidifies its position as the preferred choice in comprehensive payroll management. 

Compensation, Benefits & Compliance
isolved by PNI•HCM
ADP Workforce Now
Payroll Software
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Managed Payroll Services
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Benefits Administration
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Compensation Management
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Retirement Solutions
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Giving & Volunteering
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HR•Advisor
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Train Assist
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Resources

Read Our Article: A Comprehensive Look at Why isolved HCM is Your Best Choice vs ADP

Read Our Article: A Comprehensive Look at Why isolved HCM is Your Best Choice vs ADP
Core HR & Talent
isolved by PNI•HCM
ADP Workforce Now
HRIS
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Talent Acquisition
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Onboarding & Offboarding
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Performance Management
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Engagement Management
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Learning Management
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Core Talent & HR

According to our user reviews, notable strengths include top-quality support, impressive performance reliability, and efficient handling of approval processes.

While the Sapient Insights 2024-2025 report sees isolved outperforming ADP Workforce Now in vendor satisfaction and User Experience. Read on to see how we compare payroll features and user experience. 

Workforce Operations & Technology

isolved by PNI•HCM's user-centric approach makes it the clear choice over ADP Workforce Now.

Elevate your payroll and HR with a solution that not only meets but exceeds your expectations across strategic direction, scalability, web portal satisfaction, API and integration capabilities, core HR integration, and accounting integration.

Want to find out more? Book a demo now. 

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Workforce Operations & Technology
isolved by PNI•HCM
ADP Workforce Now
Time & Labor Management
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Workforce Management
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Expense Management
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Reporting & Analytics
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iOS & Android Mobile Apps
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What is a Net Promoter Score (NPS)? 

A net promoter score (NPS) is the most trusted customer experience metric used to gauge customer loyalty, satisfaction, and enthusiasm with a company.

An NPS score measures customer loyalty by looking at their likelihood of recommending a given business. An NPS score is measured with a single survey question:

”On a scale from 1 to 10, how likely are you to recommend this product/company to a friend or colleague?”

ADP Header Graphic

The scale goes from -100 to 100. Generally speaking, scores above 0 are good, while scores above 60 are considered very good. Companies with an NPS above 70 are regarded as exceptional, with a strong reputation and high customer loyalty. 

How is an NPS Calculated?

Place each survey score into one of these areas:

 0 - 6 Detractors: Unhappy customers who might damage our brand through negative word-of-mouth.
7 - 8 Passives: Satisfied but unenthusiastic customers who are vulnerable to competitive offerings.
9 - 10 Promoters: Loyal enthusiasts who will keep buying and refer others.

Tally each survey, calculate the % of Promoters and the % of Detractors, and subtract the Detractor percentage from the Promoter percentage to find your NPS score.

How is an NPS Calculated?

Ready to learn more?

Experience isolved by PNI•HCM

Experience isolved by PNI•HCM

*Find all of these statistics in our G2 User Satisfaction Fall 2023 Report, online at comparably.com, and in the 2024-2025 Sapient Insights Report.