How One Restaurant Group Transformed HR & Payroll with PNI•HCM

Integrating payroll, time tracking, and reporting for all of their restaurants into PNI’s user-friendly technology, Fish & Fire Food Group achieved better transparency and efficiency, and gained a valuable resource: peace of mind.

Fish & Fire Case Study

How We Helped Fish & Fire Food Group

Escape ADP, Integrate Time Tracking with Payroll & Reshape Their HR

The Problems

The Solutions

The Results

What problems did they face?

After just four months, ADP’s hard-to-navigate software and lack of hands-on support left Fish & Fire Food Group with buyer’s remorse. They wanted more personalized customer service and a technology that was intuitive for their HR teams and employees alike.

Because they manage over 500 employees across 15 restaurant locations, Fish & Fire needed an agile system that allowed them to quickly toggle between businesses, employees, and reports.

Ultimately, they needed to streamline repetitive work and adopt a technology solution that empowered their HR leaders to confidently delegate tasks to their teams without causing confusion or costly errors.

"ADP didn’t care [about us]. PNI•HCM assured me that I would have the support and the assistance that I was looking for. And they were right. Originally, I was only going to switch one of our restaurants over, but I decided to trust my gut and go all-in on PNI. I’m so glad that I did."
Julie Barnett
Controller, Fish & Fire Food Group

What tools did Fish & Fire use?

PNI’s service and software made a world of difference. With user-friendly technology and a dedicated support team, Fish & Fire trusted PNI•HCM to improve the efficiency and employee experience at all of their restaurants. Fish & Fire enjoys many of PNI’s tools, including:

"I feel like I have so much support. Even just emailing PNI’s support people, I get a response quickly. They're all very helpful and I like that I have somebody to call who is dedicated to me. It’s so comforting because I just feel like somebody's hearing me.”
Julie Barnett
Controller, Fish & Fire Food Group

Measurable Impact

What was the outcome of the partnership?

With PNI, Fish & Fire’s HR leaders were able to streamline payroll, benefits administration, reporting, and more. Because of how intuitive our isolved software is, they felt confident delegating the maintenance of those processes to auxiliary staff so leaders could focus on strategic decision-making.

84
Annual hours saved on onboarding, time, and benefits. 
5+
Hours saved monthly on repetitive admin with self-service tools.

Fish & Fire Food Group's Achievements with PNI•HCM

Find the Best Fit for Your Business

Who should use PNI•HCM?

Multiple locations? No problem.

PNI•HCM is an ideal fit for restaurant and hospitality groups seeking a dynamic human capital management solution for managing their entire corporate footprint in one place.

Through user-friendly tools and agile technology, PNI delivers the efficiency and support needed to continue expanding your empire.

"Many of our employees work for several of our companies. I love that I can easily toggle between our businesses without having to log out. That was extremely difficult with ADP. Now, all the information is at my fingertips, always: If I'm in time cards and I need to look at time off balances, or run reports... It’s a massive convenience for me as a controller.”
Julie Barnett
Controller, Fish & Fire Food Group

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Frequently Asked Questions

How can PNI•HCM streamline payroll processes for my restaurant?

PNI•HCM integrates payroll and HR technology with popular POS systems, simplifying payroll processing and compliance.

Does the platform support flexible scheduling for restaurant staff?

Yes! Employees can facilitate self-service shift swaps and access real-time communication tools for easy staff scheduling and coordination.

Can the system assist with onboarding new hires?

The platform enables seamless onboarding with an adaptive employee experience, allowing tasks to be completed from any device.

How does PNI•HCM manage tax and compliance issues specific to restaurants?

We ensure compliance with state and federal regulations. isolved payroll and HCM software is designed to handle complexities like tips, wages, and tax requirements.

Is there a mobile app for managing HR tasks on the go?

Yes, PNI HCM offers a mobile workforce app for convenient access and management of HR tasks anywhere.

Can the platform help with recruiting and retaining staff?

Yes! It includes an applicant tracking system (ATS) and tools for employee development to attract and retain top talent.

Does PNI•HCM provide analytics for HR and payroll?

Every component of isolved is equipped with intuitive dashboards and advanced reporting tools, designed to consolidate and showcase essential payroll and HR information for comprehensive reporting and effective oversight.

How does PNI•HCM handle employees' tips and shift differentials?

The system is equipped to manage cash and credit tips, as well as shift differential rules.

Can PNI•HCM aid in compliance with predictive scheduling laws?

Absolutely! The system helps manage compliance issues that arise from just-in-time and tentative scheduling.

Are integrations with other systems available?

PNI•HCM offers integrations with various systems used by restaurants. We also offer integrations through the isolved Integration Marketplace.