Download the 2023 NelsonHall Analyst Report of Digital Payroll Providers

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering payroll services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best-performing vendors with comprehensive payroll capability, digital payroll capability, and multi-country payroll capability.

This evaluation represents both software and services so vendors evaluated for this NEAT are: ADP, Alight Solutions, CloudPay, Infosys, isolved, Neeyamo, OneSource Virtual, Paybix, Paychex, Popay, Ramco Systems, Safeguard Global, SD Worx, TMF Group, and UKG.

The research began with a review of secondary sources to gain an understanding of the HCM market and isolved's competitive landscape. The research team then conducted a review of primary sources including interviews with isolved executives to learn more about the company's business strategy, offerings, and target market. The research team also conducted interviews with isolved clients to get their perspective on the company's products and services.

The resulting reports serve as valuable resources for HR professionals seeking to make informed decisions about their HR technology investments.

NelsonHall is the leading global analyst firm dedicated to helping organizations understand the “art of the possible” in digital operations transformation. With analysts in the U.S., U.K., Continental Europe, and Asia, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors that helps them make fast and highly informed sourcing decisions.

For vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall conducts rigorous, primary research and is widely respected for the quality, depth, and insight of its analysis.

Learn more at https://research.nelson-hall.com/ 

The findings include a powerful validation of the technology and services isolved brings to market and the impact it has on our customers. isolved is well-positioned as a Leader, coming in second overall, with a strong focus on the small and medium-sized enterprise market. isolved offers a comprehensive suite of HCM solutions, including payroll, HR, and workforce management. The report highlights our strong track record of revenue growth and success in expanding our market share in recent years.

The analyst highlights isolved's key differentiators including our focus on the SMB market, our cloud-native platform, and our commitment to innovation.

The report also provides voice-of-customer validation stating that isolved’s delivery capabilities and technology platform are also well respected by our clients/customers (People Heroes).

• Why should I change what I’m already doing?
• Aren’t all HCM platforms and approaches the same?
• I need to show real benefits to my business managers to get a budget approved.
• I don’t really know isolved, so is it a risk to go with your solution?
• How do I know this works?